Ruby Earrings

Returns Policy

You may request to return your item within 14 days of receiving the order. If 14 days have gone by since you received your order, unfortunately, we can’t offer you a Refund or Exchange. Email us at ansjewellery7@gmail.com and our team will be more than happy to help you. To be eligible for a return, you must return the item in the same condition that you received it. The returns address will be sent via email. Please also ask for proof of postage from relevant authorities. We will pay for returns postage if we made any error delivering your order.

Shipping

(Shipping policy At A$S Jewellry, we are pleased to offer free standard delivery on all orders throughout the UK. We aim to ensure that your purchase reaches you swiftly and safely. Delivery Timing Orders placed before 2:00 PM (Monday to Friday) will be dispatched on the same day. Orders placed after 2:00 PM will be processed and dispatched on the next working day. Standard delivery typically takes 2 to 5 working days from the dispatch date. Shipping Fees Standard Delivery: Free of charge on all orders within the UK. Delivery Locations We deliver to all addresses across the United Kingdom. Unfortunately, we do not offer international shipping at this time. Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor the progress of your delivery. Delivery Issues If you experience any issues with your delivery or your order does not arrive within the specified timeframe, please contact our customer service team and we will assist you: Phone: +44 7419 769357 Email: ansjewellery7@gmail.com.