1. Where are you located?
We are an online jewellery store based in London, UK. We do not have a shop.
2. How to contact us?
Email: ansjewellery7@gmail.com
Instagram: @ansjewellery1
Whatsapp: +447419769357
Instagram: @ansjewellery1
Whatsapp: +447419769357
3. What are the delivery charges?
We offer free standard delivery throughout the UK. Deliveries almost always take 2-3 working days to reach to our customers.
4. How to return parcel?
If you change your mind, you can return your item. Item needs to be returned in 14 working days. For the return to start you can email us at ansjewellery7@gmail.com with the order reference number and the unique product code. We will then provide you with the return address. We will offer return postage if the we made an error delivering the parcel.
5. How to track the parcel?
You will be informed with the tracking details once your parcel is dispatched.